Player safety and integrity

Responsible Gaming Policy

Our commitment to balanced, transparent social entertainment, with player safeguards and independent support resources.

Last updated: 2 September 2026

Valpurena provides social entertainment simulation content for amusement only. We hold that interactive entertainment must stay positive, enjoyable, and proportionate, and this policy documents the principles we work to, the safeguards in place, the self-regulation mechanisms we offer, and the rules protecting vulnerable users from compulsive behaviour.

1. Social entertainment and virtual tokens

Our platform operates strictly as a non-monetary social entertainment service. By using our interactive material, every visitor accepts the following fundamental rules:

  • Virtual tokens, coins, points, and credits on Valpurena hold no monetary value of any kind.
  • Under no circumstances can gameplay credits be traded, transferred, cashed out, or converted into money, goods, or valuable consideration.
  • All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
  • Buying optional virtual tokens or enhancements does not change simulation odds or guarantee any ranking advantage.

2. Underage access safeguards

Valpurena enforces a zero-tolerance approach to underage participation. Our services are intended exclusively for people who have reached the age of majority in their jurisdiction — 18, or 21 where local law requires it.

We deploy preventative measures and technical filters to keep minors out:

  • Mandatory age declaration at the point of entry and when a profile is established.
  • Automated screening for signals that suggest underage access.
  • Immediate suspension and permanent deletion of any profile found to belong to a minor.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Recognising unhealthy patterns

Although no real money is at stake in our simulations, extended screen time and repetitive play can still affect wellbeing, work, and relationships. We ask every participant to reflect honestly on the following:

  • Do you play for long stretches without taking a break?
  • Is digital play displacing obligations at work, at home, or to your own health?
  • Does being unable to access the platform leave you agitated or irritable?
  • Has playing become your main way of handling stress, discomfort, or isolation?
  • Is your spending on optional virtual token packs exceeding what you planned?

4. Tools you can set yourself

Valpurena builds the following player safety utilities into user profile settings:

Play-time reminders
Timed on-screen prompts that track continuous play and encourage you to step away.
Purchase limits
Daily, weekly, and monthly ceilings you set yourself on optional virtual token purchases.
Short-term breaks
A pause on account access lasting anything from a single day to a full month.
Self-exclusion
A voluntary and irreversible deactivation for extended periods — six months, one year, three years, or permanently.

5. Fair play and simulation integrity

Valpurena is committed to transparent and ethical entertainment. All mechanics, virtual reel spins, and card distributions use certified, industry-standard pseudorandom number generation. Results are automated, impartial, and free from human manipulation.

6. Independent assistance and support

If you or someone close to you is experiencing distress, compulsive play, or difficulty managing recreational screen time, we strongly encourage contacting an accredited organisation for confidential guidance and support:

GamCare

GamCare

Free, confidential advice, treatment referrals, and a helpline open around the clock.

Gambling Therapy

Gambling Therapy

Online support groups, moderated forums, and multilingual counselling worldwide.

Gamblers Anonymous

Gamblers Anonymous

An international fellowship running peer-led meetings and recovery programmes.

Gamtalk

Gamtalk

A moderated peer community for anyone affected by gambling-related harm.

Responsible Gambling Council

Responsible Gambling Council

Independent research, prevention programmes, and public awareness resources.